Faq
What are the check-in and check-out times?
Check-in: From 3:00 PM to 11:00 PM.
It is possible to request:
- Early Check-in from 1:00 PM, at a cost of €30.
- Late Check-in until midnight, at a cost of €15.
At check-in, you will be required to present a valid photo ID.
Please notify the property if you are unable to arrive by midnight.
Check-out: By 10:00 AM.
It is possible to request:
- Late Check-out until 1:00 PM (subject to room availability and approval by Management), at a cost of €40.
Is breakfast included? What type of breakfast do you offer?
Yes, our continental breakfast is included in the stay from April to October and is served in the traditional Italian style. It includes a selection of fresh croissants, bread, jams, honey, butter, yogurt, cereals, eggs, bacon, seasonal fruit, fruit juices, and espresso-based coffee (coffee, cappuccino, tea). We guarantee an authentic experience with fresh, high-quality products.
During the remaining months, breakfast will be served in the Italian style with an additional charge of €6.
Do you offer gluten-free breakfast options?
Yes, for our celiac guests, we offer gluten-free options upon request. We kindly ask you to inform us at the time of booking or before your arrival.
Is parking available and free?
Yes, our hotel offers free on-site parking for guests.
How can I purchase tickets for Lake Garda and theme parks?
Tickets for Lake Garda experiences and the main theme parks can be purchased directly at the reception.
Do you offer a shuttle service?
To make your stay even more comfortable, ILE Hotel offers a shuttle service available for a fee and upon reservation. Whether it's for transfers to and from the airport, train station, or other destinations, we guarantee comfortable and reliable transportation. We recommend booking in advance to ensure the best service and enjoy your journey stress-free.
Is the pool heated and always accessible?
Yes, our pool is heated and accessible daily from 10:00 AM to 7:00 PM from May to October (subject to weather conditions).
Is the lounge bar open to external guests?
Our lounge bar offers a selection of exclusive cocktails and drinks. Access is also available to external guests.
Is the meeting room available for private or business events?
Yes, our meeting room is equipped for private and business events, meetings, and presentations. For bookings and information on available services, we invite you to contact us in advance.
Are pets allowed in the hotel?
No, pets are not allowed.
What are the closest attractions to the hotel?
We are located near several attractions, including Lake Garda, theme parks such as Gardaland, Movieland, Caneva, and various natural and food & wine trails.
